A total of almost 3 million match tickets will be available for UEFA EURO 2020. These tickets will be distributed to customers by courier, on-site collection or through an app on the customer’s mobile phone.
Ticketing volunteers are essential to the delivery of the ticketing project and will often be the first point of contact for ticket holders. They will deal with any customer queries and provide customer services in accordance with the ticketing policy and help to enhance the customer experience for the event. Volunteers will also be heavily involved with the on-site operation and ticket collection processes. They will also assist the ticketing team at the respective ticketing locations in the city and at the stadium.