Euro 2020 Euro 2020
UEFA EURO 2020 in 2021

FAQ

Below you find all the information about the UEFA EURO 2020 Volunteer Programme in Amsterdam. Is your question not listed? Please contact us by mail: ams.volunteer@euro2020.com. We will contact you within one working day.

UEFA EURO 2020 in 2021

Will UEFA EURO 2020 remain the same name?

Will UEFA EURO 2020 remain the same name?

Yes, even though the tournament will be played in 2021, the name remains the same.

Can I apply for the UEFA EURO 2020 Volunteer Programme in 2021?

Can I apply for the UEFA EURO 2020 Volunteer Programme in 2021?

At this moment it is not possible to apply for the UEFA EURO 2020 Volunteer Programme in 2021. More information on this subject will follow soon on the website.

Applicant Portal

How do I log in to the Applicant Portal?

How do I log in to the Applicant Portal?
  • With your e-mail address
  • With Facebook
  • With Google account

By logging in you must log in the same way you created your account. So in one of the above-mentioned ways. If you don't do this you will not see the correct page in your application.

It is only possible to log in to the Applicant Portal if you have register for UEFA EURO 2020 Volunteer Programme. At this moment it is not possible to register for the UEFA EURO 2020 Volunteer Programme in 2021.

About volunteering

How many volunteers will be involved in the UEFA EURO 2020 Volunteer Programme?

How many volunteers will be involved in the UEFA EURO 2020 Volunteer Programme?

Around 12.000 volunteers in total will be involved in Europe and more than 1.000 in Amsterdam.

What is the Amsterdam match schedule?

What is the Amsterdam match schedule?

The match schedule is not yet known.

When does UEFA EURO 2020 take place?

When does UEFA EURO 2020 take place?

The match schedule is not yet known.

What is the UEFA EURO 2020 Volunteer Programme?

What is the UEFA EURO 2020 Volunteer Programme?

Since many years the UEFA involves volunteers to give the general public the opportunity to experience their events from behind the scenes by getting involved in its operations.

UEFA EURO 2020 is being held across the continent for the first time, with 12 host cities in all: for this special edition of the tournament UEFA aims to implement a memorable Volunteer Programme across all venues, having thousands of Volunteers involved throughout Europe.

The objective of the UEFA EURO 2020 Volunteer Programme is to integrate and gather the population across Europe, as well as creating a legacy for the host countries: Volunteers act as ambassadors for the event and the host cities, putting in practice values of solidarity and fair play which link sport to volunteering.

The UEFA EURO 2020 Volunteer Programme in Amsterdam is organised by the the Dutch Football Federation (KNVB), and it aims at creating a committed and motivated team of 1000 Volunteers, which will carry a wide range of functions needed for a successful delivery of the Tournament.

The ambition is to ensure all participants enjoy a unique and unforgettable experience that may encourage others to volunteers for sport events in the future.

Allowances

Are my travel costs covered for a Recruitment day or during the tournament?

Are my travel costs covered for a Recruitment day or during the tournament?

We don't cover your travel costs for a Recruitment day or during the tournament. However during the tournament the organisation is considering if we cover your travel costs in Amsterdam.

Is an accommodation cared and coverd during the tournament?

Is an accommodation cared and coverd during the tournament?

Volunteers are asked to bear and care the costs of accomodation and traveling themselves.

Do I get a financial allowance for volunteering?

Do I get a financial allowance for volunteering?

No you will not receive financial compensation for volunteering during UEFA EURO 2020. You will receive an extensive volunteer uniform. In addition, we provide food and drinks during your shifts and you are insured during the tournament. You will also be trained to perform your role as well as possible. And you will rewared with various gifts for your efforts!

Applications

Who can apply for the Volunteer Programme?

Who can apply for the Volunteer Programme?

The recruitment process is open to everyone willing to participate in the Volunteer Programme, bringing passion, enthusiasm and energy to the Tournament. However, eligible candidates need to comply with some basic requirements:

  • Applicants must be aged 18 or overon 1 May 2021.
  • Applicants must be able to attend recruitment interviews and necessary training.
  • Applicants must guarantee full availability on 4 match days in Amsterdam and their commitment to a reasonable number of shifts scheduled at advance notice with the Volunteer Team.
  • Applicants must be able to communicate in English (at least at beginner-to-intermediate level)

Any other specific or relevant skill fulfilling roles descriptions will be considered an asset.

At this moment it is not possible to sign up for the UEFA EURO 2020 Volunteer Programme in 2021. More information on this subject will follow soon on the website.

Can seniors apply?

Can seniors apply?

The Volunteer Programme is open to anyone who fulfils basic criteria listed above. We encourage people of different age, experience and origins to apply. Moreover, we encourage seniors to be part of it due to their wide professional and life experience which represents an added value.

At this moment it is not possible to sign up for the UEFA EURO 2020 Volunteer Programme in 2021. More information on this subject will follow soon on the website.

I am 17 at this moment, I will turn 18 on 2 May 2021. Can I apply?

I am 17 at this moment, I will turn 18 on 2 May 2021. Can I apply?

Unfortunately, not. To apply for the Volunteer Programme you have to be 18 years on Saturday 1 May 2021 the latest.

Can I still register for the UEFA EURO 2020 Volunteer Programme?

Can I still register for the UEFA EURO 2020 Volunteer Programme?
At this moment it is not possible to sign up for the UEFA EURO 2020 Volunteer Programme in 2021. More information on this subject will follow soon on the website.

Contact

Are you available by telephone?

Are you available by telephone?

At this moment we are not available by phone. Ofcourse you can e-mail (ams.volunteer@euro2020.com) or WhatsApp (+31 612315666) us. We will help you as soon as possible within office hours.

How can I contact you?

How can I contact you?

We are happy te help you! You can e-mail us (ams.volunteer@euro2020.com) or send us a WhatsApp (+31 612315666).

Domains

What is the availability requested for the roles?

What is the availability requested for the roles?

In principle, Volunteers should be available from mid-June to mid July 2020. However, the detailed calendar depends on the volunteer role you are selected for.

Can I volunteer for more than one domain?

Can I volunteer for more than one domain?

In principle Volunteers cannot be eligible for more than one domain. An exception is made for Volunteer Management Volunteers which may serve as stand-by to cover other positions in case needed. In this case, flexibility and adaptability will be their strengths points.

What will volunteers do during the event?

What will volunteers do during the event?

As a Volunteer you will be supporting sport event professionals throughout all the tournament. The specific task varies accordingly to more than 20 projects, so called domain, you may be assigned to. The communication language will be primarily English.

See domains

International Broadcast Centre (IBC)

What is the IBC?

What is the IBC?

The International Broadcast Centre (IBC) is the center of all operational broadcast activities of the UEFA. The IBC is located in Haarlemmermeer.

All TV-signals from twelve European Football stadiums come together and are sent from here to all UEFA broadcast partners.

How many volunteers will be working in the IBC?

How many volunteers will be working in the IBC?

About 100 volunteers work in the IBC.

In what period are volunteer needed in the IBC?

In what period are volunteer needed in the IBC?

Volunteers start in May in the IBC. Throughout the tournament volunteers are needed.

Kick-off

What does the Kick-off means?

What does the Kick-off means?

The kick-off for all volunteers who are part of UEFA EURO 2020! You will meet other volunteers and it will be a festive afternoon. The programme of this day will be just a surprise.

When is the kick-off?

When is the kick-off?
The date for the kick-off is not yet known.

Is the kick-off mandatory?

Is the kick-off mandatory?

We expect everyone to be present at this awesome kick-off. A lot of important information about the tournement and the programme is told and you will meet other volunteers.

Locations

At which locations are volunteers working?

At which locations are volunteers working?

For the UEFA EURO 2020 Volunteer Program volunteers are working in and around the Johan Cruijff ArenA. In addition, volunteers are also working at Schiphol Airport and at the IBC (International Broadcast Center) in Haarlemmermeer.

National and international applications

Can international applicants volunteer with a touristic visa?

Can international applicants volunteer with a touristic visa?

Unfortunately not. To volunteer for UEFA EURO 2020 in Amsterdam you need to be entitled to work in the Netherlands. For volunteers from EEA countries (European Economics Areas), this isn't an issue. For non-EEA citizens this means you need to have a work-permit to work or volunteer in the Netherlands. A tourist visa won't suffice.

I do not live in Amsterdam. Can I apply?

I do not live in Amsterdam. Can I apply?

The Volunteer Programme is open to anyone willing to participate. However, Volunteers not living in Amsterdam are asked to bear the cost of accommodation and air/ground transport themselves.

I am an international applicant. Do UEFA and the Dutch Football Federation (KNVB) provide any support to obtain visa to enter the Netherlands?

I am an international applicant. Do UEFA and the Dutch Football Federation (KNVB) provide any support to obtain visa to enter the Netherlands?

We do not provide any assistance in this regard. International applicants will have to obtain independently the necessary documentation.

I don't live in the Netherlands, do I have to be present during trainings?

I don't live in the Netherlands, do I have to be present during trainings?

Yes, also if you don't live in the Netherlands you have to be present during the trainings. These trainings take place shortly before the tournament.

UEFA EURO 2020 Volunteer Programme vs City Host Programma

What is the difference between the UEFA EURO 2020 Volunteer Programme and the City Host Programme?

What is the difference between the UEFA EURO 2020 Volunteer Programme and the City Host Programme?

During UEFA EURO 2020 there will be two different Volunteer Programmes, sharing the same objective of providing their respective Volunteers with an unforgettable experience and ensuring visitors and fans the best tournament ever in the host country.

The UEFA EURO 2020 Volunteer Programme focuses on all volunteers in the stadium, within a radius of one kilometer around the Johan Cruijff ArenA and all volunteers who are active in the International Broadcast Center (in Haarlemmermeer).

The City Host Programme is looking for 1200 volunteers who guide all kinds of activities in the city during EURO 2020. Within this program you are a City Host, or a host of the city of Amsterdam.

Volunteers benefits

What are UEFA EURO 2020 Volunteer’s benefits?

What are UEFA EURO 2020 Volunteer’s benefits?

The essence of Volunteering is that it is undertaken without any offer or expectation of financial gain. Moreover, the Volunteer experience does not intend to create any employment relationship.

Volunteers will receive a series of benefits in recognition of their precious contribution:

  • Volunteer uniform
  • Catering and beverage while on duty
  • Exclusive Trainings
  • Public transport during the event
  • Volunteer insurance
  • Gifts

Dedicated Thank You Party to celebrate the end of the event. Participating in the UEFA EURO 2020 Volunteer Programme will give you more than the benefits mentioned above: as a Volunteer, you will have the possibility to live an unforgettable and valuable experience shared with many others like you. You will become part of the UEFA organising team, contributing to one of the biggest football events in the Netherlands.

You will meet new friends and improve your skills, you will feel at home at the Volunteer Centre.

Will Volunteers watch the matches?

Will Volunteers watch the matches?

Volunteer will not be allowed to watch matches as spectators. Of course, being part of the organising team, you will be at the very heart of the Tournament operations, feeling the atmosphere of event. Furthermore, Volunteers will have the possibility to watch together the matches at the Volunteer Home.

Will Volunteers get the public transport covered?

Will Volunteers get the public transport covered?
Volunteers won't receive travel expenses. The organisation is looking for other ways to contribute to these expenses.

What does the volunteer uniform look like?

What does the volunteer uniform look like?

Your uniform will consists of different elements and it will be a surprise!

You can specify the size of your uniform during your online application. If you are invited for the interview, you can try a sample on to make sure the size is correct.

Volunteer journey

What does the recruitment process look like?

What does the recruitment process look like?

The recruitment starts with the online application at 5 June 2019.

If you are selected, you will be invited for an interview within July and October 2019. The interview will take no longer than 20 minutes and it will represent an opportunity to meet in person and go into the details of roles and domains.

Can I express a preference for the domain I would like to be assigned to?

Can I express a preference for the domain I would like to be assigned to?

We recommend you read the project descriptions available in the section Domains before proceeding with an online application: you will be asked to select whichever domain(s) you would prefer to be assigned to as a Volunteer. Please note that you may be redirected to another area on the basis of the results of the interview.

When is the best time to apply for the Volunteer Programme?

When is the best time to apply for the Volunteer Programme?

All applications are submitted without time submission privilege. However, we advise not to wait until the last few days.

At this moment it is not possible to sign up for the UEFA EURO 2020 Volunteer Programme in 2021. More information on this subject will follow soon on the website.

When do I get confirmation about my role and shifts?

When do I get confirmation about my role and shifts?

You will get confirmation about your role and shifts within November 2019 and March 2020 and not later than 1 April 2020.

Volunteer Home

What is the Volunteer Home?

What is the Volunteer Home?

The Volunteer Home is the gathering point and the relaxing area for all the Volunteers involved in the Tournament. It is located within a walking distance to the stadium, serving as office for the Volunteer Team, entertainment and training area for the Volunteers.

Volunteers can enjoy facilities at the Volunteer Home while not on shift and we hope they will share memorable moments together.